The steel fabrication and metal industries are an integral part of our nation’s infrastructure and American Punch takes our role in that supply chain very seriously. We completely understand the importance of our position to provide reliable products you can count on when you need them in these challenging times. American Punch remains open for business and fulfilling our role in keeping our country supplied with reliable products.

Customer service and quality manufacturing are at the core of what we do every day. Our commitment in doing all we can to ensure your continued productivity is of the utmost importance to us.

As the spread of COVID-19 continues to affect a growing number of businesses and communities across the country, our priority is focused on the health and safety of our employees and their families. Therefore, we have instituted the following procedures:

We are following the protocols directed by the CDC and our state government. To reduce the possibility of contamination, we have suspended commercial travel for our employees and halted non-essential visits to our facility. We are still readily available to answer your questions via our phone, email, website and video calls.

Communication is essential during this time and American Punch has taken steps to ensure that we can continue to meet your tooling needs. We are asking you to let us know of crucial needs for your company so that we can schedule accordingly. We are also asking that you use appropriate discretion when conveying any high priority instructions to us. Our recommendation is that you order the tooling needed for your production lines before running low and contact us as soon as possible for critical needs.

Even though this crisis is affecting everyone’s operation, American Punch is operating as close to normal as possible. We have contingency plans in place and are continuing to monitor rapidly changing developments as they happen. American Punch asks for your patience, cooperation and vigilance while we all work through this national crisis together.

American Punch takes customer service very seriously. We think communication is the key to great customer service.

This website is full of useful and helpful information, however it only covers a portion of what American Punch can do. More than half of our manufacturing facility is set up to make customer- specific tooling, made to your specifications.

Since our focus is long term growth, we believe the core ingredients to all working relationships is trust and communication. This is why we encourage you to call us. Nothing can replace the personal exchange of information. Many questions you have may seem complex and unusual but chances are, we’ve seen it before and know how solve them.

Through communication we build confidence and trust.